Screen Printing & Digital Printing FAQs

Below are frequently asked questions about our various printing services. If the answer to your question isn’t found below, please call us or email us and we’ll return your inquiry.

Accepted file formats are eps, ai, pdf, tiff & psd. In some cases, high resolution jpegs and pngs are acceptable in most cases.

We do not accept placed or linked images, any Microsoft documents, low resolution jpeg png, tif, gif & other non-graphic programs. When using Adobe Photoshop set your image size to 300 pixels/inch or better and roughly scaled to size. In Adobe Illustrator, convert all text and shapes to outlines.

We can either provide or accept garments from the following preferred wholesale distributors. For a more comprehensive list, see our blog post here.

  • Bodek & Rhodes
  • Alpha Broder
  • TSC Apparel
  • American Apparel
  • Eva Sportswear
  • Carolina Made
  • S & S Activewear
  • Heritage Sportswear
  • Monag
  • Royal Apparel

Top Banana’s standard screen size is 13” x 15”.

Top Banana has 3 pallet sizes for Direct to Garment Printing.

  • 14” x 16”
  • 10” x 12”
  • 7″ x 8″ (CMYK-only)

Top Banana Printing accepts payment in cash, check, PayPal and all major credit cards.

We require full payment up front for all orders under $500.00 and the rest upon completion. All orders over $500.00 and above require a 50% deposit and the rest upon completion in order for the goods to be released.

Free for all basic orders! Any orders with printed or heat pressed custom tags will require setup fees. Please call us to discuss pricing options.

Screen Printing: Our usual turnaround for all screen printing jobs is typically 5-10 business days.

Direct to Garment Printing: All Direct To Garment printing jobs take 3-5 business days to complete.

Turnaround time is subject to change. Rush charges may apply.

Top Banana can print up to 6 spot colors.

Screen Printing Minimum Order: 72 Pieces

Direct to Garment Printing Minimum Order: 6 Pieces

Minimums may vary depending on order specifications.

You can mix and match shirt colors. We do the first mid-run color change at no charge. Additional fees will apply for more than one color change.

You can order as many different shirt sizes in any breakdown you want.

Our suppliers may not have all the sizes needed at any given moment but comparable brands are usually available too. Certain brands may require ordering in half dozens or dozens.

To find out what the shirt ordering requirements are for your project, please call us.

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